1. All Sales Are Final:
- We do not accept returns or offer refunds. Once a purchase is made, it is considered final.
- If you receive a damaged or defective item, we will work with you to address the issue. Contact our customer service team at https://goodluckkid.bigcartel.com/contact within 14 days of receiving the product. Provide detailed information and, if possible, include photographs of the damaged or defective item.
3. Exceptions:
- We may consider exceptions on a case-by-case basis for certain circumstances. Contact our customer service team within 14 days of receiving the product at https://goodluckkid.bigcartel.com/contact to discuss your situation.
4. Cancellation Policy:
- Once an order is placed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.
5. Refunds:
- No refunds will be issued for any reason, except as outlined in sections 2 - 3.
6. Shipping Costs:
- Shipping costs are non-refundable/non-negotiable.
7. Contact Information:
- For inquiries regarding our policy(s) or assistance with damaged or defective items, please contact our customer service team at https://goodluckkid.bigcartel.com/contact
Thank you for your understanding.